Meter Readings Products FAQ Field Services

Interpret Data, Implement Solutions.
91 Years Strong.

We deliver robust metering systems and actionable insights. From measurement to analysis to action, our teams help utilities reduce loss, improve billing accuracy and work smarter.

Talk to an Expert
500k+
Meters Deployed
Family
Owned
230+
Utility Clients
1934
Founded

Neco helped us cut non-revenue water and improve meter reading accuracy across the board. Their data insights translated directly into operational savings.
— Operations Director, Mid-Size Utility
Fast
30-Day Pilot to Value
Reliable
Supply & Installation
Connected
Reading Portal Integration
Certified
AWWA Testing & Calibration
MEASURE

Deliver Information

We offer the most robust, reliable water meters and data collection systems on the market.
ANALYZE

Interpret the Data

We work alongside your people, providing customized insights to every team member to boost productivity.
⚡
ACT

Implement Solutions

Our Field Services Division provides the personnel and project management so you can stay focused on your top priorities.

Large Meter Services

Precision, reliability, and data-driven insight for high-volume water metering systems.

Large Meter Testing & Calibration

Field testing at all AWWA-specified rates with available test ports. Calibration and repair for Neptune meters as needed.

Meter Accuracy Analysis

Neptune’s SEER model estimates accuracy with a 95% confidence interval using fleet data—often without on-site testing.

Unitized Measuring Element (UME) Replacement

Planned UME swaps for turbine & compound meters minimize downtime and protect service.

Water Meter Installation

Full-service installation of new and replacement meters with endpoint setup, verification, and documentation—done safely and to spec.

Book Large Meter Service

Testing • Calibration • UME replacement

Technical Suite

Operational Intelligence, Delivered

Clean reports and real-time signals your teams can act on — without the noise.

Alerts

Configurable thresholds for flow, backflow and no-read. Digest emails and crew-ready CSVs.

Consumption Report

Daily/weekly summaries, exceptions and export-ready KPIs for leadership and ops.

Leak Report

Detect persistent low flow, reverse flow and continuous usage.

Hourly Readings

Capture and analyze hourly meter readings for precise tracking, leak detection, and data-driven performance reporting.

Manage Data (Server Arch)

Manage Meter Data

Efficiently manages meter data and associated work orders through integrated digital workflows, ensuring accurate tracking, timely execution, and streamlined reporting.

Monthly Billing

Monthly Consumption report with exception flags baked in.